Jordana Globerman

DESIGN & EXPERIENCE LEADERSHIP

Jordana
Globerman

I lead high performing teams in designing products, experiences & strategies that count: navigating complexity by putting people at the heart of a solution.

13 YRS DESIGNING · 6+ YRS LEADING

Let's work together →

↑ Inbox 0 method compliant - not bragging!

Hi, I'm Jordana — I have fun transforming messy, complex problems into compassionate, elegant solutions.

Over a decade I've delivered work across strategy, service and product — and spent four-plus years growing high-performing, interdisciplinary teams through creativity and empathy. Whether transforming operations with AI-enabled experiences or designing a memorable digital experience, I thrive in ambiguity. Give me a tough problem and I'll find you a path through complexity, the right people for the journey, and outcomes with impact.

Nice to meet you!

What I bring to the table

Research-led, systems-minded, AI-enabled. I 'm always cooking something up!

RESEARCH

Generative UX

Experimentation & Testing

Mixed Methods

Ethnography & HCI

STRATEGY

Systems Mapping

Strategic Planning

Foresight & Modelling

Entreprise Architecture

CRAFT

UI & Graphic Design

Facilitation & Graphic Recording

Applied AI

Service Design

WAYS OF WORKING

Agile delivery

Organizational Design

Data-driven decisions

Talent Optimization

CERTIFIED →

WCAG 2.2

ELIQUO

PMP Certification

PMI

Applies AI Transformation

MIT

projects

Work it.

Human-centered projects with impact.

AI WORKFLOW & EXPERIENCE

Entreprise AI Transformation

Redesigning workflows for maximum efficiency & a better user experience; agency-wide, one department at a time.

View case study →

PRODUCT DESIGN & DEVELOPMENT

Consumer-Driven Banking

Designing an Open Banking accreditation platform for Canada that ensures a trusted experience for millions of consumers.

View case study →

PRODUCT DESIGN & DEVELOPMENT

Transforming the GC's collaboration portfolio.

Directing two parallel UX mandates — reimagining a 2017-era social platform and rescuing a flagship product launched without any UX at all — across the government's suite of national collaboration tools.

View case study →

Show me it all →

Seal of approval.

“I love working with Jordana! Her skills have enabled us to interact with our clients in a much more innovative manner.”

Mia Robins

Global Transformation and Compliance Director of Special Projects at KPMG

"Jordana is creative, professional, produces high quality outputs, make's sure the contract is fully met, very personable and in short a pleasure to work with."

Peter Cleary

Strategy Innovation & Culture Senior Manager at Accenture

"She captures the essence of a discussion in such a simple way which speaks volumes."

Andy Cox

Head of Energy Transition at Howden Group Holdings

"Her work makes the complex understandable."

Lisa Hughes

Vice President Strategy Insights & Transformation at Coca-Cola Europacific Partners

When I'm not designing, I'm thinking about designing.
Let's share ideas on what makes good work.

Top Contributor

APOLITICAL · 2019-2022
ARTICLES

Rapid Impact Evaluation for Public Sector Innovation

OECD / OPSI · 2019
ARTICLE

Design Thinking for Writing

RSA · 2018
ARTICLE

Guide to Experimentation

Treasury Board, GC · 2020
COURSE DESIGN

Caught in my

natural habitat →

This bawdy GIF got me my first consulting job! ↘

I got hired for my first consulting role because of this GIF. When my prospective employer saw it in the header of my website, they knew I could take a risk and wasn't afraid to laugh through it. My promotion, a year later, came from results: new value streams, new clients, and genuinely innovative approaches to stubborn old problems.